Terms & Conditions

CLIENTS AGREEMENT

This agreement describes the terms and conditions of your use, as a Client, of our services provided under the domain and sub-domains at www.epccompare.com (the Website). By using this website you are agreeing to be bound by this agreement.

The Website

The Website is a tool to facilitate surveyors, engineers and the like (Members) to promote their services to Clients. Members provide information about themselves, their services and their fees (Members Information) which is stored on the Website. Selected parts of Members Information may be displayed on the Website and emailed to you in response to your enquires. Members will be informed by email whenever any of their information is displayed and/or emailed to you, along with your details so that they can contact you. We are not involved in any discussions, negotiations or agreements between Members and Clients.

Members Information

We do not review or check the accuracy or legality of Members Information. You are responsible for checking that any Members Information which you may rely upon is correct.

In the event that any incorrect or misleading Members Information comes to your attention you must inform us immediately, by email, so that we can request the Member to correct or remove it.

Members Services 

Members must only offer to carry out work for which they are sufficiently knowledgeable, experienced, competent and able to carry out, taking into account all relevant factors, including the type of work, the age and type of the property concerned, and its geographical location (Services). 

ACCEPTING LEADS

Please note that once a lead has been accepted it is the supplier's responsibility to carry out a professional service at the pricing indicated on epccompare.com. Epccompare will at all times try to ensure wherever possible that the leads will be true leads however it is not guaranteed that all requests from general users will lead to a financial conclusion. Once the lead has been accepted by a supplier it is no longer the responsibility of epccompare.com.

The supplier is solely responsible on acceptance of a lead to carry out and deliver the specified service to the user in a satisfactory manner. Epccompare.com will make a note of any complaints regarding members on its database and holds the right to exclude their service at any time if there is good cause to do so. General users wishing to make a complaint will need to do so directly to the supplier who is delivering their service and are also free to write to epccompare.com highlighting any issues or problems that we should be made aware of in order to ensure that all our members are professional at all times and striving to provide the best possible service at the amount stipulated on the website.

Please note that the lead process generation service accepted by a supplier follows a strict non refundable process. Please ensure leads are read and you are happy to potentially deliver a service at that specified amount before clicking the ACCEPT LEAD button.

 

Client Information

Any information which you provide about yourself to the Website is known as Client Information, and you warrant that this is genuine and correct. You agree that any Client Information may be passed to Members to allow them to promote their Services to you. Client Information will be treated with full confidentiality and will not be passed to any third party.

Continuous Operation

We will use our reasonable endeavours to ensure that the Website and Members Information is always available to Clients. However, we cannot and do not guarantee a continuous, uninterrupted operation as this could be affected by many factors beyond our control as well as our need to maintain and further develop the Website.

Improper Use

You must use the Website only for the purpose of obtaining information about Members and their Services, and Estimates for their Services in respect of genuine enquiries. You must not use the Website in any improper manner or for any fraudulent purpose, nor with the intention of doing so.

Computer Viruses

You must ensure that you do not upload any computer viruses, macro viruses, trojan horses, worms or anything which could interfere with the normal operation of the Website or any other computer, or which could intercept, access, gather or export data from the Website.

Liability

In the event that you have any grievance, complaint or claim against a Member, you agree to pursue this directly with the Member, without involving us.

Limitation of Liability

Nothing in this agreement shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence. Subject to this, we will not be held liable for any loss or damages arising out of this agreement or the operation or non operation of the Website.

Revisions

This agreement may revised at any time, without notice, by displaying the revised agreement on the Website.

Notices

Notices to us must be delivered to our registered office.

Notices to you will be sent to the email address or postal address which you have provided.

Governing Law

This agreement shall be governed by and construed in accordance with English law. If any provisions of this agreement are held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain.

 

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